Diana M. Smith
Diana McLain Smith is senior partner for Leadership Transformation at New Profit Inc., a venture philanthropy firm committed to removing barriers to economic mobility in the United States. Diana served as the firm’s Chief Executive Partner from 2010 through 2012, working with its leadership and its staff to transform the culture and build a strong platform for growth. Prior to joining New Profit, Diana was a partner at the Monitor Group focused on leadership, teams, and organizational excellence.
For 30 years, Diana has advised leaders and studied firms that are changing the way people work, think, and live–among them Apple, Herman Miller, and Teach for America. In her research, Diana studies what it takes for leaders to build in themselves and embed in their organizations the ability to sustain innovation, learning, and growth.
Diana is the author of three books: The Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations; Divide or Conquer: How Great Teams Turn Conflict into a Strength; and Action Science, a seminal text on intervention theory and research (with Chris Argyris and Robert Putnam). She has also published articles and chapters in the California Management Review ("Too Hot to Handle?" with Amy Edmondson), Peter Senge’s The Dance of Change ("The Muck Stops Here"), The Harvard Management Update ("Some Feedback on Feedback" with Jamie Higgins), and Corporate Communication ("Keeping a Strategic Dialogue Moving").
She is a founding member of the Society of Organizational Learning and a member of the American Psychological Association and the Academy of Management. She received her masters’ and doctoral degrees in consulting psychology at Harvard University. Diana’s work can be found on her website at www.dianamclainsmith.